Products
How does the automatic cat litter box work?
Our automatic cat litter box detects your cat’s presence and automatically cleans the waste after each use. It features multiple modes, including sensor cleaning, timed cleaning, and one-touch cleaning, ensuring a hygienic environment with minimal effort.
What kind of cat litter is compatible with the automatic litter box?
The innovative patented design of the “lightning bolt” grid filter effectively broadens the applicability of cat litter, compatible with tofu litter, mixed litter, bentonite litter, mineral litter and other mainstream cat litter.
Is it safe for my cat?
Yes. AmzFolk litter box is designed with multiple safety features (such as sensors and anti-pinch protection) to help prevent cleaning cycles from running when a cat is inside or nearby. Always follow the setup and usage instructions for best safety.
Does it really help with odor?
Yes. From better sealing to smarter odor containment, D1 helps keep unpleasant smells trapped inside—so your room stays noticeably fresher throughout the day.
Payment
What payment methods do you accept?
We accept all Major Credit Cards, including Visa, MasterCard, American Express, and Discover, along withPayPalfor a smooth and secure checkout experience.
For your security, wedo not acceptcash, CODs, checks, or money orders for online purchases.
👉 Please make sure to enter the correct billing address that matches the one registered with your credit card. This helps prevent payment failures and ensures your transaction goes through smoothly.
What is the return policy?
We offer 30-day returns on eligible items. To initiate a return:
① Contact us at yaoyuanandy@gmail.com with your order number and reason for the return.
② Products must be in their original condition with all packaging and accessories included.
For more details, please checkReturn and Refund Policy.
Shipping
Do you offer free shipping?
Yes! We offer free shipping on orders over $49 (excluding remote areas such as Alaska, Guam, Puerto Rico, and Hawaii).
How long does shipping take?
All orders ship from our U.S. warehouse and usually deliver in 3–6 business days.
How do I track my order?
Once your order ships, you will receive a tracking numbervia email. You can use it to monitor the status of your delivery.
Support
How long is the warranty for AmzFolk automatic cat litter box?
AmzFolk automatic cat litter box comes with a 1-year limited warranty covering manufacturing defects and malfunctions.
What if my product is damaged or defective?
If your product arrives damaged or has defects, please contact yaoyuanandy@gmail.com immediately with photos of the issue. We will arrange a replacement or repair under our warranty policy.
How do I contact LeloPets for support?
You can reach us at yaoyuanandy@gmail.com for any questions, returns, or warranty claims. Our team will get back to you within 24-48 hours.
Thank you for choosing AmzFolk! We are committed to providing smart pet care solutions to enhance the life of your furry friends.